Terms & Conditions

Terms and Conditions for Australian Debt Recoveries Debt Collection Services

Last updated: 15/04/2024

Thank you for choosing Australian Debt Recoveries for your debt collection needs.

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your use of the debt collection services (the “Service”) provided by Australian Debt Recoveries & Services Pty Ltd (“us”, “we”, or “our”) as accessed via the website www.ausdebt.com.au (the “Site”).

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

2. Service Description

Australian Debt Recoveries provides debt collection services to individuals and businesses seeking assistance in recovering outstanding debts owed to them. Our services include, but are not limited to, communication with debtors, negotiation of repayment plans, and legal action where necessary.

3. Client Responsibilities

Clients engaging Australian Debt Recoveries’s services agree to:

Provide accurate and complete information regarding the debts to be collected.

Cooperate with Australian Debt Recoveries in the debt collection process, including providing necessary documentation and responding to inquiries in a timely manner.

Comply with all applicable laws and regulations regarding debt collection practices.

4. Fees and Payment

Fees for Australian Debt Recoveries’s debt collection services are outlined in the client agreement or fee schedule provided to the client upon engagement of services. Payment terms and methods will also be specified in the client agreement.

5. Performance and Results

While Australian Debt Recoveries will make every effort to collect outstanding debts on behalf of clients, we cannot guarantee successful debt recovery in every case. Factors such as the debtor’s financial situation and willingness to cooperate may impact the outcome of the collection efforts.

6. Confidentiality

Australian Debt Recoveries respects the confidentiality of our clients’ information and will handle all client data in accordance with our Privacy Policy. Client information provided to Australian Debt Recoveries will be used solely for the purpose of debt collection and will not be disclosed to third parties without consent, except as required by law.

7. Limitation of Liability

Australian Debt Recoveries shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

9. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

10. Contact Us

If you have any questions about these Terms, please contact us at sales@ausdebt.com.au.